Mai Haikal
I'm a graduate of the German School in Kairo, then I took by Bachelor degree in Guidance German Section 1991 and have been working as a guide since that date in Egypt. Now I am a DIN EN ISO 9001:2008 certified Studiosus Senior Tour Leader/Guide and consultant.
I work directly with the Area Manager on the itineraries, tour budget, inspection of hotels and Nile cruises, transportation methods etc. . Reading guest complaints and discussing them with the area manager to work out the best solutions, lies within my job responsibilities. Since 2005, I've become a member of the firm's board of senior tour leaders providing ground information & suggestions to the management regarding the firm's marketing strategies. I am also responsible for the coordination between the firm in Munich and our agents in Egypt as well as coordinating between the firm in Munich and the team of 40 tour leader colleagues in Egypt. On top of all, is guiding the groups throughout Egypt explaining it's culture and carrying out the organization of the tour on all levels, meeting the clients high expectations and wishes, since Studiosus is Europe's number one Travel Agency specialised in cultural tourism.
Country : Egypt